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How The Hotels Network enables a personal data safety net with Soveren

The Hotels Network is an award-winning hospitality tech company. Its mission is to improve the hotel booking experience and strengthen the relationship between hotel brands and their guests
Founded
2015
Industry
Travel
Headquarters
Barcelona, Spain
Size
101–250
thehotelsnetwork.com
Dozens of hours per month saved
Remediates issues faster with detailed insights into API endpoints, services, and data users.
Ready to get started?
Get a demo
Challenge

The Hotels Network’s technology platform has been built on a premise that travelers expect simple yet personalized booking experience. It powers 12,000 hotel websites globally with a personalized experience for each site visitor. Processing personal data in a compliant and secure manner has always been a priority for The Hotels Network.

The key challenge for their CTO, Jordi, is how they track personal data assets across their entire infrastructure and uncover vulnerabilities and potential violations of internal policies and privacy regulations. Jordi’s team has traditionally had well established procedures for handling personal data, with a strong emphasis on accountability and security. However, Jordi needed tools to ensure that these procedures are always complied with.

We provide our hotel partners an improved, personalized booking experience. This includes not just the user experience, but how we process their data. Soveren’s solution continuously generates actionable insights into data flows to help us be a responsible steward of personal data and avoid privacy violations.
Jordi Miró Bruix
CTO at The Hotels Network
Solution

With a microservice based infrastructure, tackling this challenge manually or relying on data-at-rest scanners wasn’t an option for Jordi. He was looking for a technology that could give him a dynamic, real-time picture of data-in-motion to detect and remediate any possible privacy risks. By using a combination of regular expressions and machine learning, Soveren’s solution identifies and classifies personal data in The Hotels Network’s data flows in an automated and continuous manner.

General dashboard

With Soveren, Jordi now enjoys precise and up-to-date visibility into internal personal data flows and outbound transfers. 

Groups

Jordi can now easily compare the actual data flows and usage with his team’s procedures and baseline. 

Violations

Soveren alerts Jordi about any potential violations, flags any deviations and anomalous data flows, and provides actionable insights for quick remediation.

THN’s infrastructure

The Hotels Network deployed Soveren’s proxy gateway in its K8s cluster in their AWS infrastructure. The company’s platform consists of over 10 microservices and over 1,000 API endpoints, all now monitored by Soveren. 

Results

Jordi has gained full confidence that personal data processing at The Hotels Network is compliant with internal policies, contractual obligations, and privacy laws. His team now saves dozens of hours per month with Soveren’s automated data monitoring and remediates issues faster with detailed insights into API endpoints, services, and data users.

The Hotels Network is on Soveren’s Business plan for scale-ups with dynamic and developed infrastructure with no limits on the number of API-endpoints.

Dozens of hours per month saved
Remediates issues faster with detailed insights into API endpoints, services, and data users.
Ready to get started?
Get a demo